Case Study

Jul 1, 2023

Terpli, Noxx, and Cookies: Navigating Michigan and Maryland's Cannabis Market with AI

How 'NoxxBot' and 'CookiesBot', powered by Terpli, are charting a new course in Michigan and Maryland's competitive cannabis sector.

Challenge: Thriving in a Tightening Cannabis Market

Cannabis markets are undergoing significant price compression, consolidation, and rising competition. Navigating this challenging terrain, Noxx and Cookies sought to carve out a distinct place in the cosmos of cannabis retail. To achieve this, they harnessed Terpli's advanced AI budtender technology, aptly christening their tools as "NoxxBot" and "CookiesBot”.

Solution: Guiding Consumers with NoxxBot and CookiesBot

NoxxBot and CookiesBot, powered by Terpli, integrate seamlessly with Noxx and Cookies platforms. Providing personalized recommendations and capturing key consumer insights, these AI bots help chart a consumer's journey through the cannabis galaxy, guiding them to the right products.

Results: Accelerated Returns, Enhanced Spending, and Stellar Returns

Amidst the competition of Michigan and Maryland's cannabis markets, NoxxBot and CookiesBot have driven substantial results:

Fast Returns: Terpli users returned 16% faster, and reviewers returned 55% faster, showcasing how the personalized recommendations increased customer engagement and sped up the shopping cycle.

Increased Spending and LTV: Terpli users spent 5% more, and their Lifetime Value (LTV) improved by 1.4x. Reviewers spent a whopping 49% more, and their LTV soared to a 2.3x, showing the significant impact of the AI bots on consumer behavior and spending.

Customer Insights: The AI bots facilitated over 600 reviews, providing valuable customer feedback and insights into product preferences.

Impressive ROI: NoxxBot and CookiesBot provided a 10x Return on Investment (ROI) after points allocated to Alpine IQ (AIQ) loyalty members.

Future: Stargazing in the Cannabis Galaxy

As Noxx and Cookies continue to voyage in cannabis' galaxy, NoxxBot and CookiesBot, powered by Terpli, will evolve alongside them. They illustrate the transformative potential of AI in boosting customer engagement, enhancing LTV, and navigating the competitive landscape. With these AI co-pilots, Noxx and Cookies are all set for a successful journey in Michigan and Maryland's cannabis market and beyond!

Challenge: Thriving in a Tightening Cannabis Market

Cannabis markets are undergoing significant price compression, consolidation, and rising competition. Navigating this challenging terrain, Noxx and Cookies sought to carve out a distinct place in the cosmos of cannabis retail. To achieve this, they harnessed Terpli's advanced AI budtender technology, aptly christening their tools as "NoxxBot" and "CookiesBot”.

Solution: Guiding Consumers with NoxxBot and CookiesBot

NoxxBot and CookiesBot, powered by Terpli, integrate seamlessly with Noxx and Cookies platforms. Providing personalized recommendations and capturing key consumer insights, these AI bots help chart a consumer's journey through the cannabis galaxy, guiding them to the right products.

Results: Accelerated Returns, Enhanced Spending, and Stellar Returns

Amidst the competition of Michigan and Maryland's cannabis markets, NoxxBot and CookiesBot have driven substantial results:

Fast Returns: Terpli users returned 16% faster, and reviewers returned 55% faster, showcasing how the personalized recommendations increased customer engagement and sped up the shopping cycle.

Increased Spending and LTV: Terpli users spent 5% more, and their Lifetime Value (LTV) improved by 1.4x. Reviewers spent a whopping 49% more, and their LTV soared to a 2.3x, showing the significant impact of the AI bots on consumer behavior and spending.

Customer Insights: The AI bots facilitated over 600 reviews, providing valuable customer feedback and insights into product preferences.

Impressive ROI: NoxxBot and CookiesBot provided a 10x Return on Investment (ROI) after points allocated to Alpine IQ (AIQ) loyalty members.

Future: Stargazing in the Cannabis Galaxy

As Noxx and Cookies continue to voyage in cannabis' galaxy, NoxxBot and CookiesBot, powered by Terpli, will evolve alongside them. They illustrate the transformative potential of AI in boosting customer engagement, enhancing LTV, and navigating the competitive landscape. With these AI co-pilots, Noxx and Cookies are all set for a successful journey in Michigan and Maryland's cannabis market and beyond!

Challenge: Thriving in a Tightening Cannabis Market

Cannabis markets are undergoing significant price compression, consolidation, and rising competition. Navigating this challenging terrain, Noxx and Cookies sought to carve out a distinct place in the cosmos of cannabis retail. To achieve this, they harnessed Terpli's advanced AI budtender technology, aptly christening their tools as "NoxxBot" and "CookiesBot”.

Solution: Guiding Consumers with NoxxBot and CookiesBot

NoxxBot and CookiesBot, powered by Terpli, integrate seamlessly with Noxx and Cookies platforms. Providing personalized recommendations and capturing key consumer insights, these AI bots help chart a consumer's journey through the cannabis galaxy, guiding them to the right products.

Results: Accelerated Returns, Enhanced Spending, and Stellar Returns

Amidst the competition of Michigan and Maryland's cannabis markets, NoxxBot and CookiesBot have driven substantial results:

Fast Returns: Terpli users returned 16% faster, and reviewers returned 55% faster, showcasing how the personalized recommendations increased customer engagement and sped up the shopping cycle.

Increased Spending and LTV: Terpli users spent 5% more, and their Lifetime Value (LTV) improved by 1.4x. Reviewers spent a whopping 49% more, and their LTV soared to a 2.3x, showing the significant impact of the AI bots on consumer behavior and spending.

Customer Insights: The AI bots facilitated over 600 reviews, providing valuable customer feedback and insights into product preferences.

Impressive ROI: NoxxBot and CookiesBot provided a 10x Return on Investment (ROI) after points allocated to Alpine IQ (AIQ) loyalty members.

Future: Stargazing in the Cannabis Galaxy

As Noxx and Cookies continue to voyage in cannabis' galaxy, NoxxBot and CookiesBot, powered by Terpli, will evolve alongside them. They illustrate the transformative potential of AI in boosting customer engagement, enhancing LTV, and navigating the competitive landscape. With these AI co-pilots, Noxx and Cookies are all set for a successful journey in Michigan and Maryland's cannabis market and beyond!

Laura Hufschmidt

Chief Marketing Officer, Noxx & Cookies GR

Terpli has driven measurable results while providing a differentiated consumer ecomm experience. Our customers who use our custom Cookies Bot have higher conversion rates. The Terpli team provides amazing customer service and bring innovative solutions to the table.

Solution Partners